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About The Grand Mound, WA Lodge

Va Lodge

Great Wolf Lodge Grand Mound is the only lodge located in the beautiful Pacific Northwest since 2008. Here in Grand Mound, we take pride in both our Pack and our property while keeping our guests smiling for their entire stay while they howl down the Tornado and become knighted as a Master Magi when playing Magiquest.

As a Pack Member, you will enjoy events throughout the year such as anniversary dinners, annual awards dinner, picnics in the park, monthly Pack Member recognition and so much more! Our pack is dedicated to having fun, laughing and creating memories that will last a lifetime! Great Wolf Lodge Grand Mound is the career destination you have been waiting for! Come howl with us, we are waiting for you!

Arcade Attendant

JOB DESCRIPTION

Job ID 13178021 Date posted 09/03/2019 Location Centralia, Washington Job Type Full-time - Regular

At Great Wolf, the Arcade Attendant ensures smooth operation of games and machines, providing positive experiences for all guests. The Attendant is responsible for supplying guests with tokens and redeeming arcade tickets as well as removing obstructions on arcade machines and ensuring appropriate guest conduct.

Essential Duties & Responsibilities

  • Assists guests with change, ticket redemption, and all courtesy transactions throughout the arcade
  • Perform preventative maintenance and minor troubleshooting of equipment to ensure customer satisfaction
  • Ensure the daily operation of the attraction adheres to operating procedure guidelines
  • Assist in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensure arcade area adheres to the highest standards of cleanliness, presentation, and service
  • Assist in other retail outlets as needed

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • Some high school education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits

  • Strong customer service skills
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Excellent teamwork skills

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to stand for long periods of time
  • Ability to work in a loud environment with flashing lights
  • Able to bend, stretch, and twist
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  • Retail and Attractions, Centralia, Washington, United StatesRemove