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About the Bloomington, MN Lodge

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“We Bring Joy to Families” is our motto here at Great Wolf. Do you want to join our Pack and create lasting memories for families?

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and growth opportunities. We believe in promoting from within and creating opportunities for our Pack to continue to learn and develop their skills. We believe in working hard, focusing on guest experience, and making it a fulfilling and fun experience for each Pack Member every day.

Our Lodge, opened in December of 2017 and is the 15th lodge with the Great Wolf Brand. We are just minutes from the Mall of America, the largest mall in the United States and a short transit ride to Minneapolis/St. Paul downtown.

Minnesota is known for its 10,000 lakes and has more shoreline than California, Florida and Hawaii combined. We are known for our arts and culture community and have the largest regional playhouse in the US as well as the largest urban sculpture garden.

Shuttle Driver

JOB DESCRIPTION

Job ID 10711690 Date posted 01/28/2019 Location Bloomington, Minnesota Job Type Full-time - Regular

Position Summary:

 The Great Wolf Resorts Shuttle Driver creates a warm an engaging environment while transporting lodge guests to local destinations in a safe and efficient manner.

Essential Duties & Responsibilities

  • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
  • Ability to operate a motor vehicle safely
  • Knowledge of hotel offerings, local venues and directions
  • Transport hotel Guests' to and from local venues while obeying all traffic laws while ensuring a safe and accident-free trip
  • Maintain schedule of daily Guest arrivals and departures that will require shuttle service
  • Report any vehicle problems to management immediately, i.e., problems with brakes, wipers, lights, tires, etc.
  • Provide a welcoming atmosphere for all Guests through smiles and high paws!
  • Ensure vehicle(s) are properly maintained, fueled, and clean -- inside and out.
  • May be required to perform minor repair, maintenance, and trouble-shooting, i.e. change flat tires, charge batteries, etc.

JOB REQUIREMENTS:

 

 

Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Must be at least 21 years of age
  • Must have a valid driver's license and submit to a Department of Motor Vehicles driving record
  • Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
  • Ability to communicate effectively.
  • Good time management skills.

 Desired Qualifications & Traits

  • Previous Shuttle Driving experience in a hospitality environment
  • CDL endorsement

Physical Requirements

  • Ability to lift 50lbs
  • Bending/kneeling-to assist with baggage into van or onto luggage cart
  • Standing-while waiting for guests in between guest trips
  • Climbing-stairs in and out of shuttle
  • Sitting- for period of time while on trips
 
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  • Guest Services, Bloomington, Minnesota, United StatesRemove