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About the Bloomington, MN Lodge

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“We Bring Joy to Families” is our motto here at Great Wolf. Do you want to join our Pack and create lasting memories for families?

Working at Great Wolf Lodge is more than just a job, it is truly an experience full of fun, learning and growth opportunities. We believe in promoting from within and creating opportunities for our Pack to continue to learn and develop their skills. We believe in working hard, focusing on guest experience, and making it a fulfilling and fun experience for each Pack Member every day.

Our Lodge, opened in December of 2017 and is the 15th lodge with the Great Wolf Brand. We are just minutes from the Mall of America, the largest mall in the United States and a short transit ride to Minneapolis/St. Paul downtown.

Minnesota is known for its 10,000 lakes and has more shoreline than California, Florida and Hawaii combined. We are known for our arts and culture community and have the largest regional playhouse in the US as well as the largest urban sculpture garden.

MagiQuest Attendant

JOB DESCRIPTION

Job ID 12820933 Date posted 08/07/2019 Location Bloomington, Minnesota Job Type Full-time - Regular

At Great Wolf, the MagiQuest Attendant helps turn fantasy into reality with live-action adventure. The Attendant is responsible for registering guests for the attraction, supplying equipment, education, and guest satisfaction while they journey to defeat the Goblin King.

Essential Duties & Responsibilities

  • Communicates with guests to process registration and complete orders
  • Educates guests on game play and wand operation
  • Maintains the daily operation of the MagiQuest game
  • Ensures the daily operation of the retail outlet adheres to operating procedure guidelines.
  • Provides outstanding customer service and engages in suggestive selling
  • Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
  • Documents and/or escalates any game operation or effects issues to Retail Manager on Duty
  • Assists in other retail outlets/attractions as needed

JOB REQUIREMENTS:

Basic Qualifications & Skills

  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background check and drug screen.

Desired Qualifications & Traits

  • Previous experience demonstrating strong customer service
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills
  • Enthusiastic and energetic

Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time
  • Able to bend, stretch, and twist
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  • Retail and Attractions, Bloomington, Minnesota, United StatesRemove